Your Privacy Is Our Responsibility

Introduction and Purpose of This Policy

444abc is a safe and reliable online gaming platform operated for players in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy ("Policy") has been drafted so that you fully understand what information 444abc collects about you, why it collects it, how that information is used, and what your rights are.

By using 444abc's website, applications, and related services, you are giving your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact us at [email protected].

What Information We Collect

We collect various types of information in order to provide smooth service on the 444abc platform. The information listed below falls within the scope of our collection:

2.1 Registration and Account Information

When you open an account with 444abc, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification (KYC) Information

To ensure secure financial transactions and responsible gaming, we may collect the following documents for identity verification:

• National ID card (NID) or passport copy
• Proof of residential address
• Proof of ownership of payment method (where applicable)

2.3 Financial Information

To process deposits and withdrawals, we collect the following information:

• bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Deposit and withdrawal dates and times

2.4 Technical and Usage Information

When you use our platform, the following information is recorded automatically:

• IP address and device identifier
• Browser type and operating system
• Pages visited and browsing activity
• Game play history and session information
• Data from cookies and similar tracking technologies
• Referrer URL and search terms

How Your Information Is Used

444abc uses your personal information only for specific and legitimate purposes. We process your information for the following reasons:

1. Account Management: To create, verify, and manage your account and to ensure login security.
2. Service Delivery: To smoothly operate all services including gaming, bonuses, promotions, and financial transactions.
3. Identity Verification: To complete age verification and the KYC process and to ensure the security of the platform.
4. Financial Processing: To carry out deposit and withdrawal transactions and to maintain transaction records.
5. Customer Support: To respond to your complaints, questions, or requests and to provide 24/7 live support.
6. Responsible Gaming: To identify problematic gaming behaviour and to provide users with the necessary support.
7. Fraud Prevention: To monitor suspicious activity and to prevent fraudulent activity.
8. Product Improvement: To improve our platform, services, and user experience.
9. Marketing Communications: Subject to your consent, to inform you about relevant promotions and offers.

Sharing Information with Third Parties

444abc does not sell your personal information to any third party. However, information may be shared with trusted partners in the limited circumstances listed below:

4.1 Service Provider Partners

We work with trusted third-party service providers who operate specific services on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure maintenance, and customer support software. These partners operate under strict confidentiality agreements.

4.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may process the minimum data necessary to operate their software. This is limited strictly to the smooth running of games.

4.3 Legal Obligations

If required by law, court order, or the direction of a regulatory authority, we will be obliged to provide the necessary information to the relevant authority.

4.4 Fraud Prevention

Limited information may be shared with industry-standard fraud prevention services for the purpose of detecting and preventing fraudulent activity.

Cookies and Tracking Technologies

444abc uses cookies and similar tracking technologies to operate the platform smoothly and to provide you with an improved experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They maintain your login session, ensure security, and remember your preferences. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies remember your language preference, game settings, and other personalised settings. They make your browsing experience more convenient.

5.3 Analytics Cookies

These cookies help us understand how users are interacting with our platform. This information is collected anonymously and is used solely to improve the service.

You can manage cookies by changing your browser settings. Please note, however, that disabling cookies may cause some features of 444abc to not work properly.

Data Security Measures

444abc applies industry-standard security measures to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All data transferred between your browser and our servers is protected by the highest-grade SSL encryption.
• Password Hashing: Your password is never stored directly — it is stored only as an encrypted hash.
• Two-Factor Authentication: Two-step verification (2FA) is available for additional account security.
• Security Monitoring: Our systems are continuously monitored for suspicious activity.
• Access Controls: Only authorised staff are granted access to your personal information on a need-to-know basis.
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities in our systems.
• Data Backup: Secure backups of your information are stored regularly.

While we follow the highest security measures, no method on the internet is completely secure. It is your responsibility to keep your account password confidential and to notify us of any suspicious activity.

Data Retention Period

444abc retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or until legal obligations are met.

• Active Account Information: Retained for as long as your account remains active.
• Closed Account Information: May be retained for a specified period after account closure due to legal and regulatory requirements.
• Financial Transaction Records: Financial records are retained for an extended period as they are subject to regulatory audit requirements.
• Technical Logs: Generally retained for a short period (a few months).

Once the data retention period has ended, we securely and permanently delete or anonymise your information.

Your Rights and Controls

We believe you should have full control over your own information. As a 444abc user, you have the following rights:

1. Right of Access: You may request a copy of the information we hold about you.
2. Right to Rectification: If there are any inaccuracies in your personal information, you may request that they be corrected.
3. Right to Erasure: In certain circumstances you may request that your personal information be deleted, though exceptions may apply where legal obligations exist.
4. Right to Restrict Processing: In certain circumstances you may request that the processing of your information be limited.
5. Right to Data Portability: You may request your information in a machine-readable format.
6. Right to Opt Out of Marketing Communications: You may unsubscribe from promotional communications at any time.
7. Right to Lodge a Complaint: If you have concerns about our privacy practices, you may contact us directly.

To exercise these rights, please contact us at [email protected]. We will process your request as promptly as possible.

Protection of Minors

444abc is a platform operated solely for persons aged 21 and above. We never intentionally collect information from minors.

We verify age during the registration process. If a user has registered with false information and it is later found that they are a minor, their account will be closed immediately and the relevant information will be deleted.

If you suspect that a minor is using 444abc, please notify us immediately at [email protected].

Policy Changes and Updates

444abc may update this privacy policy from time to time. If there are significant changes to the policy, we will:

• display a clear notice on the platform;
• send a notification to your registered email address;
• update the "Last Updated" date at the top of the page.

If you continue using the platform after the updated policy has been published, it will be assumed that you have accepted the new policy. We therefore encourage you to review this page regularly.

The current version of this policy is effective from January 2026.

External Links & Third Parties

The 444abc platform may have connections to third-party services (such as payment gateways). These services have their own privacy policies, and 444abc is not responsible for those policies. We recommend that you review the privacy policies of these external services.

In particular, when making financial transactions through bKash, Nagad, Rocket, and Upay, your information is also handled according to that provider's policy.